Find out how your personal data is collected, used, and kept secure — all explained in plain English.
The policies we follow to protect your information
Only the data necessary to operate our services is collected. We do not ask for excessive or unnecessary personal information.
All data is stored and transmitted using 256-bit SSL encryption, making it completely unreadable to hackers or any third party.
You have the right to view, correct, or delete your personal data. Submit a request to support at any time and it will be processed accordingly.
Your personal data is never sold or transferred to third parties for marketing or advertising purposes.
We clearly disclose what types of cookies are used on the site and why. Non-essential cookies can be turned off.
Data is not retained beyond what is necessary. Once an account is closed, data is deleted after all legal obligations have been met.
parimatch bd We believe your personal data belongs to you. On this Privacy Policy page, we make it clear — what information we collect, why we collect it, where it's stored, and how it's kept secure. Rather than dense legal language, we've written this in plain terms so every member can understand it easily.
parimatch bd Only the information necessary to operate the service is collected. Two types of data are gathered — what you provide directly and what is automatically generated as you use the platform.
What you provide directly:
Automatically collected information:
Good to know: We never store your password — only an encrypted hash is kept. Your actual password is never held on our end.
Collected data is used only for its specified purpose. If any information needs to be used for a different purpose, your consent will be obtained beforehand.
| Data type | Purpose of use |
|---|---|
| Name, date of birth | Account creation, age verification, KYC |
| Mobile number / email | Sending OTPs, important notifications, and password resets |
| ID document / selfie | Used solely for identity verification (KYC) — not used for any other purpose |
| Payment information | Deposit & withdrawal processing, fraud prevention |
| IP address & device information | Security monitoring, detection of multiple accounts |
| Betting history | Account balance calculations, dispute resolution, regulatory reporting |
| Cookies and log data | Improving site performance and personalizing the user experience |
In data protection parimatch bd Multiple layers of security measures are in place.
While we take every measure to ensure maximum security, no system is 100% impenetrable. That's why keeping your password strong and never sharing it with anyone is just as important.
parimatch bd Cookies are used on the website and app. Cookies are small data files stored on your device.
Cookies can be managed through your mobile browser or app settings. Disabling essential cookies may cause certain site features to stop working. Disabling analytics cookies will not affect the site's core functionality.
parimatch bd Data is not held longer than necessary. Retention periods vary depending on the type of information.
Legal grounds: Some data must be retained for a set period due to legal obligations. Even upon your request, immediate deletion may not always be possible in such cases.
You have certain fundamental rights regarding your personal data. To exercise any of these rights, please contact support.
Requests are typically responded to within 7–14 business days. For urgent matters, reaching out via live chat will get you a faster resolution.
parimatch bd We do not knowingly collect information from anyone under the age of 18. Age verification is carried out during registration.
If you believe a minor's data has been collected by mistake, contact support immediately. The account will be closed and the associated data will be deleted.
The privacy policy may be updated in response to changes in technology, law, or business practices. For significant changes:
Continued use of the platform after any changes constitutes acceptance of the updated policy. If you object to the changes, please request account closure.
For any questions, complaints, or requests regarding the Privacy Policy, please get in touch with us.
Privacy-related requests are handled within a maximum of 14 business days, though most are resolved sooner.
This Privacy Policy takes effect from December 2026. In the event of any conflict with a prior version, this version shall prevail.
For any questions about your data, our support team is available to help you in Bangla.
Your rights as a parimatch bd user
You can request a full overview of the personal data we hold about you at any time.
If any of your information is incorrect or outdated, you can request that it be corrected.
You can request that your data be deleted, provided there are no outstanding legal obligations.
You may request that your data not be used for specific purposes.
You can opt out of promotional SMS or emails at any time.
You can request that your account data be provided in a structured format.
Many people hesitate when opening an account on a betting platform – wondering why they need to submit a photo ID or where their phone number will end up. These are fair questions, and parimatch bd Takes these matters seriously.
The truth is — KYC (Know Your Customer) verification is required on any legitimate betting platform. It's part of international financial regulations, and it's mandatory for preventing money laundering and blocking access by minors. parimatch bd This policy is followed because it is part of honest and responsible operations.
Documents submitted for KYC are used solely for verification purposes. They are stored on encrypted servers and are not accessible to general staff — only specifically authorised personnel can access them when necessary, and all such access is recorded.
This is a common concern. Many people in Bangladesh receive unsolicited promotional calls from unknown numbers and worry that some app or website sold their contact details.
parimatch bd Never shares your mobile number or email with third parties. Promotional messages are sent only through parimatch bdSent regarding its own offers. Even if you prefer not to receive promotional messages, you can turn them off via account settings or by contacting support – only important transaction and security notifications will be sent.
While every precaution is taken to prevent such situations, should a data security incident occur for any reason, parimatch bd Affected members will be notified promptly. Recommended actions – such as changing your password – will be provided, and the relevant regulatory authority will be informed.
Build good habits to protect yourself: use a strong password (at least 8 characters, mixing numbers and special symbols), never reuse the same password across multiple accounts, and be suspicious if anyone asks for your OTP or password – parimatch bd's support team will never ask for this.
The site may occasionally contain links to third-party pages. These pages operate under their own privacy policies. parimatch bd Not responsible for the data collection practices of other websites. It's a good idea to read their policies before visiting any external site.
All stored data is protected with AES-256 encryption. Passwords are hashed separately.
Each staff member can only access the data required for their specific role. All access is logged.
External security experts regularly scan for system vulnerabilities and resolve them.
Financial data and personal data are stored on separate servers – if one is compromised, the other remains secure.
Your phone number, email, or any personal information is never shared for advertising or marketing purposes.
What members want to know
Your privacy is protected at parimatch bd. Register with confidence and enjoy the thrill of betting.